Support  /  Problems at Checkout

Some users have experienced the frustration of not being able to place orders because they receive an error message similar to "Input is Null" when moving to the checkout phase of the order process.

This behaviour most often affects PC users and is caused by a glitch in Microsoft Internet Explorer version 6.0.28. Microsoft has made a patch available which is reported to cure the problem.

This patch is available by clicking here

If you have trouble placing your order please don't give up on us! Send us an email, phone us (UK 1304 204037) or send us a fax (UK 1304 332208) and we will offer our advice / take your order over the phone / try to fix the problem!.